Frequently Asked Questions (FAQ)
Who is Studio Downloads?
Recently, this site (CarmenJean.com) was used to sell my handcrafted stationery, and I had a second website called ‘Studio Downloads‘ which was for my digital products. In the year that I had that website, some things have changed in my health, and I realised that I needed to concentrate on just one aspect of my business – the one that will help more people, and will have greater impact, and empower more people. This is why I moved everything onto this one website. Rest assured, I am still the same person. Some of my digital products might still have the Studio Downloads name, and in time each product will be updated with the new name.
Will CarmenJean sell physical products in the future?
I have no doubt that at some point, I will have some physical products available that will compliment the digital products. The best way to be informed, is to sign up to the Newsletter – all the important information is shared there first!
Multi Resale Rights. - MRR - .
What is MRR?
MRR means Multi Resale Rights. It means that you can buy this digital product, and resell it to your customers without needing to pay royalties or any other payment or attribution. You keep 100% of the profits you have made. You can sell the product as it is, rebrand it, change the information – anything you like. Once you hvae bought the digital product, it is up to you what you do with it, and how much you charge for it.
Where is my download?
Our system is automated, so that as soon as your payment is processed, your digital product is sent to the email address you gave when you made the purchase.
If, for any reason, your digital product has not been delivered to your email address, please contact us at hello@carmenjean.com.
Please provide the follwing information:
- Your full name
- Which products you purchased
- The date of purchase
- The email address you gave for the download to be sent to you.
We will let you know if any payments have been made to us, and can help to rectify the situation.
We aim to respond within 48 hours of receiveing your message, but sometimes it is sooner.
There is an error on my product
If there are any errors, or if you have not received part of your order, please contact us at hello@carmenjean.com.
Please give full information so that we can help you. We aim to respond within 48 hours of receiveing your message, but sometimes it is sooner.
Where do your products come from?
As much as I would like to claim that I know everything, I really don’t. So occassionally I purchase ebooks for resale too. These books are rebranded, often added to, reworded and reconfigured before selling.
But, I also have many ebooks that are original titles, and have come from my own knowledge and personal experience.
In order to write these books efficently, AI is a valable tool for me. I give it the information and details that I want to be in the ebook, then AI helps me to shape it, and put it into a logical order. This is vastly quicker than I can do on my own – belive me, I have tried. Taking two weeks to make one ebook is not sustainable. However, everything still needs to be checked – AI can give some great suggestions and spot gaps in a subject, but it is still up to us to regulate what goes into our products.
So, between purchasing ebooks from other sources, and creating my own, I have some really good titles. Of course, these are regularly checked and updated, to ensure that they remain the best quality for you. If there are any subjects that you would like to see, please let me know – I still have many ebooks just waiting to be made available here.
